Policies & Disclaimer

Part A – CONDUCT

1. DEALING WITH THE GENERAL PUBLIC

1.1 Contact & Communications

An IR:
a)   will at all times, when contacting anyone either from a telephone list or by other means, respect the privacy and wishes of the person contacted;
b)   will never engage in objectionable or abusive conduct, unfair or aggressive conduct when contacting or dealing with any other person in relation to QNET or opportunity it provides;
c)   will offer the opportunities of, and association with QNET, on its merits without exaggeration, concealment, curiosity or misrepresentation;
d)   will ensure they maintain their personal presentation in dress, language and documentation to the highest possible standard;
e)   Will observe the provisions of the law and good manners regarding times and days when making the call and appointments.

1.2 Presenting Opportunity
An IR presenting the Business Plan at any time, conducting a Training Event or Seminar or QNET IR Meeting will:

a)   not falsely represent to any person any details regarding the financial rewards available under the QNET Plan;
b)   not make any false or misleading representations about the features of QNET’s products, services and programmes, including as to their standard, quality, value, characteristics, accessories, uses for a particular purpose, merchantability or benefits;
c)   not make any false or misleading representations about the price of QNET products or services;
d)   not engage in conduct that is liable to mislead anyone as to the nature, manufacturing process, characteristics, suitability for purpose or quality of any QNET products or services;
e)   not make any false or misleading representations concerning the need by anyone for goods or services;
f)   make it thoroughly clear to any person to whom the IR discusses the opportunity that financial rewards to IRs are based on an IR’s individual performance;
g)   use official literature as approved by QNET including forms, scripts and other tools.

1.3 Conducting Business
An IR must not at any time:

a) take advantage of another person’s disabilities or weaknesses, such as illness, age, infirmity, lack of education or unfamiliarity with language;
b) actively solicit or demand orders for QNET products by anything other than an offer to collate any order an IR wishes to make, including by the use of physical force, undue harassment or coercion;
c) refuse to identify themselves when requested to do so.

1.4 Explaining the Business Plan
When presenting or discussing the QNET Business Plan and the Benefits which might be available, an IR must generally rely for reference on QNET literature and observe the following regarding the contents of the Business Plan:

a)   if predictions as to profitability are made, they should reflect what an average person carrying on the Business would achieve under normal circumstances;
b)   if any estimates of profits are made, the assumptions on which they are based should be clearly stated;
c)   where there is no previous experience on which to base expectations as to profitability, this should be stated when making the representation.

When presenting or discussing the QNET Business Plan, an IR must not make false representations concerning:

a)   any risks likely to be associated with carrying on the Business;
b)   the amount of time the average person would have to devote to carrying on the Business;
c)   the annual expenditure and the annual gross income which the average person carrying on the Business might expect and the method of calculating those figures.

Part B – OBLIGATIONS

2. GENERAL OBLIGATIONS

2.1 Authorisation Limit
Authorisation of an IR is limited. They shall refer any matter pertaining to QNET to the designated Company Representative. An IR shall not interfere in any decision making process without prior written approval from the Company Representative.

2.2 Poaching Independent Representatives
QNET does not condone the intentional poaching of other competitors’ IRs or IRs from another line of referralship within the QNET Business.

3. USE OF QNET PROPERTY

As trademarks, logos and service marks are registered and owned by QNET and/or its affiliates, all written materials are the copyright of QNET. The use of trademarks, logos or service marks or the publication of copyright materials may only be undertaken with the written authorisation from QNET and not otherwise.

4. PRODUCT CLAIMS

QNET publishes detailed data about its products which is verifiable, accurate and complete. An IR must not make claims about any QNET products or services unless they are sourced from appropriate official QNET literature and accurately reflect the information contained in the appropriate literature.

5. OBLIGATIONS OF INDEPENDENT REPRESENTATIVE

5.1 Promote Ethical Business Practice

An IR will:
a)   ensure the IRs in his/her group are aware of this Code and at all times carry out their Business relationships either within the group or with IRs of the public in a lawful manner, with courtesy and integrity, and in accordance with this Code;
b)   ensure they remain well informed regarding laws applicable to the Business and duties of an IR including other essential facts and public policies or regulations which may affect such Business and duties;
c)   keep confidential and not unethically use information that may be of detriment to another IR’s Business.

5.2 QNET’s Obligations
QNET will ensure that:

a)   its employees will at all times act in a manner which does not conflict with the best legitimate interests of an IR and carry out duties in accordance with professional courtesy and integrity;
b)   IRs are kept well informed regarding laws applicable to the Business and duties of IRs and other essential facts and public policies which affect such Business and duties and will comply with all the requirements thereof;
c)   full cooperation of its employees is given to IRs with respect to advising them about matters which affect them;
d)   it acts in the IRs’ legitimate interest to the best of its abilities.

Part C – APPLICATIONS

6. APPLICATION OF THE CODE OF ETHICS

QNET and an IR will accept the Code of Ethics entirely and observe its provisions.

6.1 Compliance
QNET and an IR will ensure full compliance of the Code:

a) in QNET’s case by Directors, Executives and all other employees;
b) in the IR’s case by the IR and their Downlines.

6.2 Administration
QNET will administer its dealings with IRs in a manner that is conducive to compliance of the Code of Ethics.

7. ETHICAL CONTACT

IR(s) must not:
a)   tout for or on behalf of another MLM Company or Direct Selling Company;
b)   divulge confidential information to unauthorised persons or for unauthorised or unethical purposes;
c)   discuss financial aspects of other IRs’ Businesses;
d)   encourage another IR to change line of referralship;
e)   engage in Cross Lining or Poaching;
f)   encourage or induce any other person to engage in Cross Lining or Poaching;
g)   use QNET’s sponsored Functions, Literatures or CDs to support Cross Lining or Poaching.

8. POTENTIAL IR ASSISTANCE

An IR, either with or without an Upline’s assistance, must at all times complete all relevant parts of an Application in the presence of the Prospect.

8.1 Explanation to Prospect
A Sponsor or Upline must explain to the Prospect, and complete in their presence, the details of the Application Forms so that the Prospect comprehends that they are personally introduced by the Upline or Referrer.

8.2 Application Subject to Acceptance
The Application Form is subject to QNET’s discretion in accepting it as a valid application and making the appointment of that person as an IR.

9. COMPLAINTS

If an IR becomes aware of a breach of this Code, and wishes to proceed to lodge a complaint, the complaint should be made in writing in accordance to QNET Policies & Procedures.

Part D – “I AM COMMITTED TO MY SUCCESS”

“Good Business ethics starts with ME, the Leader. As a QNET Independent Representative, I will…

Be honest and fair in my dealings with QNET;
Perform all my professional activities in a manner that will enhance my reputation and the positive reputation established by QNET;
Present the Compensation Plan accurately and honestly, clearly portraying the level of effort required to achieve success;
Present realistic income possibilities only, and solely in relation to the appropriate effort involved;
Present the benefits and information of the business as stated in the Company’s official literature and from my own personal experiences;
Accept and carry out to my best effort all duties expected of an IR and Referrer, including training and supporting the Downlines in my organisation;
Abide by all Policies & Procedures that are applicable to the operation of my business;
Strive to ensure that my Downlines are satisfied with my service and leadership;
Answer the questions and queries of prospects and Downlines fairly and honestly;
Refer only those people that I have developed as my own Downlines and/or business prospects;
Always encourage prospect(s) developed by their initial referrers to be referred by them as well;
Be clear that QNET is a network marketing opportunity in which my income is related to my marketing and leadership skills as well as my own personal efforts;
Treat all prospects, Downlines and associates with respect, goodwill and professional courtesy;
Not entice Downlines from outside my Line of Referralship to sign under my organisation;
Not misrepresent the QNET business in any way;
Not use any advertising that I know may be false or misleading;
Be fair and just to my Downlines and associates, and not engage in practices that may reflect unfavourably on myself, my organisation, the Company, and/or the industry;
Conduct myself in such a manner as to reflect only the highest standard of integrity, frankness and responsibility because I recognise that my actions as an IR with QNET have far-reaching effects;
Use the information contained in all QNET websites for my personal, non-commercial use only;
Not create any unapproved or illegal websites, which may tarnish the image of QNET and its related companies.

This is my pledge and commitment to myself, my network, and my Company.”

We make every effort to ensure that we accurately represent these products and services and their potential for income. Earning and/or income statements made by our Company and/or Independent Representatives are estimates of what you can possibly earn. There is no guarantee that you will make these levels of income and you accept the risk that the earnings and income statements differ by individual. The examples are not to be interpreted as any guarantee, promise, representation and/or assurance. We do not purport our business and/or us as being a ‘get rich scheme’.

As with any business, your results may vary, and will be based on your individual capacity, business experience, expertise, and level of desire. There are no guarantees, promises, representations and/or assurances concerning the level of success you may experience. Your level of success in attaining the results claimed depends on the time you devote to the business, the ideas and techniques mentioned, your finances, knowledge and various skills, since such skills and factors differ according to individuals.

Testimonials and examples used are exceptional results, which do not, or may not, apply to the average person, and are not intended to guarantee, promise, represent and/or assure that anyone will achieve the same or similar results. We reiterate that each individual’s success depends on his or her background, dedication, desire and motivation.

There is no assurance that examples of past earnings can be duplicated in the future. We cannot guarantee your future results and/or success. There are some unknown risks in business and on the Internet that we cannot foresee, which can reduce results. We are not responsible for your actions. Any claims made of actual earnings or examples of actual results can be verified upon request.

The use of our information, products and/or services should be based on your own due diligence, which you undertake and confirm that you have carried out to your entire satisfaction. You agree that our company is not liable for any success or failure of your business, acts and/or conduct that is directly or indirectly related to the business and/or the purchase and use of our information, products and/or services.

IS QNET FOR ME?

YES, it definitely is! The QNET business is for anyone and everyone, regardless of where you come from or what your background is. Whether you’ll do this business part-time or full-time is absolutely your choice.

What you need to KNOW:

Your business plan has been proven long before you even commenced business.
Your business plan has been designed for duplication, making its success, transferrable and duplicable.
You will always be on top-of-your-game with up-to-date business tools and regular training events.
You will learn from the experiences of others, with mentors and Uplines to guide and support you.
You are backed by a strong, innovative company that’s been in the industry for over 15 years.

What you need to DO:

Set your own work hours, level of commitment, priorities and goals.
Know and understand your Rights and Obligations as an IR.
Abide by QNET’s Code of Ethics and follow the Policies & Procedures.

What you DON’T NEED:

Major investment in inventory or handling of stock
Expensive office space or shop fronts
Frighteningly high start-up costs
Huge overheads
Prior experience in running a business

What we DO for YOU:

Product research & development
Packaging, marketing, branding, advertising of products
Product shipment and delivery
Strong compensation and incentives
Developing and evolving business plans and market strategies
Training and skill development

Privacy Policy

Effective: 18 December 2012 Updated: December 2013

Collection of Your Personal Information

Use of Your Personal Information

Use of Cookies

Clear Gifs (Web Beacons/Web Bugs)

Flash LSOs

Mobile Analytics

Security of Your Personal Information

Social Media (Features) and Widgets

Testimonials

Access to Your Personal Information

Changes to this Statement

Contact Information

Term of Use

Licence to Use

Downloading

Electronic Communications

Copyright

Personal Data

Links to Third Party Websites

Social Media Policy

Code of Ethics